What verified means
A verified contact can have evidence such as:- Source evidence from public business data.
- Email validation or deliverability checks.
- Recent enrichment or confirmation.
- Role and company matching signals.
What verified does not mean
Verified does not mean:- The contact is guaranteed to reply.
- The email can never bounce.
- The person still has the same role if they recently changed jobs.
- The contact is the only decision-maker at the company.
Why bounces happen
- People leave companies.
- Domains and mailbox routing change.
- Catch-all domains can behave unpredictably.
- A company may suppress, rename, or close old mailboxes.
Before sending outbound
Start with verified contacts, then add role filters, account fit, your own suppression lists, and normal deliverability checks before large outbound sends.If you see a repeated data-quality issue, contact support with examples so the records can be reviewed.