
Tidio
Live chat, chatbots, and customer service automation
Top Brands using Tidio
Fashionphile Collective
π¬π§luxecollectivefashion.com
Fashionphile Collective is a luxury fashion retailer with 5M-20M monthly visitors, offering curated designer collections. Their Shopify Plus store leverages advanced tech including Klaviyo for email marketing, Afterpay for flexible payments, and comprehensive tracking via Meta Pixel, Google Analytics 4, and Hotjar. With 988 Instagram followers, they showcase enterprise-level optimization through custom integrations and loyalty programs.
Janji UK
πΊπΈjanji.com
Janji UK is a specialized running apparel store with an estimated 350k monthly visitors. It utilizes a robust tech stack including Klaviyo for email marketing, Rebuy for personalization, and Tidio for live chat. The site tracks performance with Google Analytics 4 and Google Ads pixels.
Belfield Music
π¦πΊbelfieldmusic.com.au
Belfield Music is a leading Australian retailer of musical instruments, pro audio equipment, and accessories, attracting 1M-5M monthly visitors. Powered by Shopify Plus, their store leverages Yotpo Reviews and Loyalty, Klaviyo for email marketing, and Tidio Chat for customer support. They utilize a comprehensive tracking setup with Meta Pixel, Google Analytics 4, Google Ads, and Google Tag Manager for data-driven optimization.
Factoryfast Fast
π¦πΊfactoryfast.com.au
FactoryFast.com.au is a leading Australian online retailer offering a wide range of electronics, home goods, toys, and lifestyle products, attracting 1M-5M monthly visitors. Built on Shopify Plus, their store utilizes a robust tech stack including Judge.me Reviews, Omnisend, Tidio Chat, and comprehensive tracking via Google Analytics 4, Google Ads, Meta Pixel, and Microsoft Ads.
Love Life Supplements
lovelifesupplements.co.uk
Love Life Supplements is a leading UK-based health and wellness retailer offering a wide range of supplements and nutritional products. With 5M-20M monthly visitors, they leverage Shopify Plus and a robust tech stack including Klaviyo for email marketing, Seal Subscriptions for recurring revenue, and comprehensive tracking via Google Analytics 4, Google Ads, and Google Tag Manager. They also use Tidio Chat, Smile.io Loyalty, and Superfiliate.
Mermade Hair UK
π¬π§mermadehair.co.uk
Mermade Hair UK is a professional hair tools and accessories brand founded in 2020, specializing in salon-quality styling products like the Mermade Hair Waver. With 200K-1M monthly visitors and 535k Instagram followers, they operate on Shopify Plus with a sophisticated tech stack including Okendo Reviews, Klaviyo, Tidio Chat, Rebuy, and Elevar for advanced marketing and customer experience optimization.
Vshow Hair
vshowhair.com
Vshow Hair is a leading online retailer specializing in high-quality human hair wigs, extensions, and hairpieces for women, attracting 1M-5M monthly visitors. Founded in 2016 and powered by Shopify Plus, Vshow Hair leverages Loox Reviews, Omnisend, and Tidio Chat to enhance customer experience and drive sales. Their robust tracking setup includes Meta Pixel, Google Analytics 4, Universal Analytics, Hotjar, and Shopify Web Pixel for comprehensive data analysis.
Thehoodgoodstore
biggjah.com
Thehoodgoodstore is a streetwear and urban fashion brand targeting trend-conscious youth with 200K-1M monthly visitors. Their Shopify Plus store leverages enterprise tech including Klaviyo for email marketing, Meta Pixel and Google Analytics for tracking, plus loyalty and chat apps. With 780k Instagram followers, they showcase strong social presence and conversion optimization.
LED.nl
led.nl
LED.nl is a leading retailer of LED lighting products and solutions for residential and commercial use, attracting 200K-1M monthly visitors. The Shopify Plus store leverages a fully custom theme with key integrations including Judge.me Reviews, Tidio Chat, Klarna, and Shop Pay. Their enterprise-level tech stack features Google Analytics 4, Microsoft Clarity, and Google Tag Manager for comprehensive tracking and optimization.
Jaspertronics
jaspertronics.com
Jaspertronics.com is a leading online retailer specializing in replacement projector lamps and bulbs for a wide variety of brands and models. Reaching 5M-20M monthly visitors, this Shopify Plus store leverages Tidio Chat, Shop Pay, and Rebuy to enhance the customer experience. Their robust tracking setup includes Google Analytics 4, Google Tag Manager, and pixels for Google, Microsoft, and Shopify.
Young Nails
πΊπΈyoungnails.com
Young Nails is a leading provider of professional nail care products and salon supplies, serving nail technicians worldwide. With 5M-20M monthly visitors and a strong social media presence (935k+ Instagram followers), they leverage Shopify Plus for their e-commerce platform. Their tech stack includes Klaviyo for email marketing, Tidio Chat for customer support, and comprehensive tracking via Google Analytics 4, Google Ads, and Meta Pixel.
Citizen Watches Australia
π¦πΊcitizenwatches.com.au
Citizen Watches Australia is a leading retailer of Citizen brand watches, including Eco-Drive and satellite GPS models, with 5M-20M monthly visitors. As a Shopify Plus enterprise store, they leverage advanced tech including Klaviyo for email marketing, Tidio Chat for customer support, and comprehensive tracking via Google Analytics 4, Google Tag Manager, and Shopify Web Pixel. Their Instagram following of 24k showcases strong brand engagement.
Bella Boheme
π¦πΊbellaboheme.com.au
Bella Boheme is a bohemian fashion and homewares retailer catering to women, attracting 1M-5M monthly visitors. This Shopify Plus store leverages a robust tech stack including Klaviyo for email marketing, Judge.me for reviews, and comprehensive tracking via Google Analytics 4, Google Ads, and Meta Pixel, indicating sophisticated marketing and customer engagement strategies.
Salomon Australia
π¦πΊsalomon.com.au
Salomon Australia is a leading outdoor sports equipment and footwear retailer with 200K-1M monthly visitors. Their Shopify Plus store features a fully custom theme with advanced integrations including Klaviyo for email marketing, Gorgias Chat for customer support, and comprehensive tracking via Meta Pixel, Google Analytics 4, and Microsoft Clarity. With 1.5M Instagram followers, they showcase enterprise-level optimization for trail running, hiking, and winter sports enthusiasts.
Salomon New-Zealand
π¦πΊsalomon.co.nz
Salomon New-Zealand is a leading outdoor and adventure retailer specializing in trail running, hiking, and winter sports equipment and apparel. With 200K-1M monthly visitors and 1.5M Instagram followers, they leverage Shopify Plus with a custom theme and advanced integrations including Gorgias Chat, Tidio Chat, Wishlist King, Elevar, and PageFly. Their comprehensive tracking setup includes Meta Pixel, Google Analytics 4, Microsoft Clarity, and Shopify Web Pixel for enterprise-level optimization.
THE-ARE
πͺπΈthe-are.com
THE-ARE is a Spanish fashion brand offering contemporary women's clothing and accessories. With 200K-1M monthly visitors and 615k Instagram followers, they operate on Shopify Plus with a robust tech stack including Klaviyo for email marketing, Gorgias Chat for customer support, and multiple tracking pixels from Meta, Google, and Microsoft. Their store features advanced apps like Doofinder for search optimization and Judge.me Reviews for social proof.
Golden Valley Rose Distributors LLC
πΊπΈgvroses.com
Golden Valley Rose Distributors LLC is a wholesale distributor of fresh cut roses and floral products, serving businesses nationwide. With 5M-20M monthly visitors and a strong Instagram presence of 2.0M followers, they leverage Shopify Plus for their e-commerce platform. Their tech stack includes Tidio Chat for customer support and comprehensive tracking via Google Analytics 4, Google Tag Manager, and Google Ads.
Silverback Gymwear
π¬π§no.silverbackgymwear.com
Silverback Gymwear is a premium fitness apparel brand offering high-quality gym wear and activewear for fitness enthusiasts. With 5M-20M monthly visitors, they leverage Shopify Plus with advanced integrations including Klaviyo for email marketing, Tidio Chat for customer support, and Smile.io for loyalty programs. Their enterprise-level setup includes comprehensive tracking through Google Analytics 4, Google Tag Manager, and Shopify Web Pixel.
Forever Noir
πΊπΈforevernoir.com
Forever Noir is a luxury streetwear brand offering premium hoodies, tees, and accessories with bold graphics. With 5M-20M monthly visitors, they leverage Shopify Plus and a robust tech stack including Tidio Chat, Shop Pay, and advanced tracking via Google Analytics 4, Google Tag Manager, and Pinterest Tag. Their enterprise-level setup showcases optimization for customer engagement and multi-platform ad tracking.
Tidio Insights
Usage statistics across 19+ stores
Stores by Scale
Apps Often Paired With Tidio
Pixels Often Paired With Tidio
Themes Often Paired With Tidio
Key Features
About Tidio
Tidio is an all-in-one customer service platform that combines live chat, chatbots, and email marketing. It helps Shopify stores automate customer support with AI-powered chatbots, recover abandoned carts, and provide real-time assistance. With its visual chatbot builder and Shopify integration, Tidio enables stores to handle customer inquiries 24/7.
Pricing: Free plan available, paid from $29/mo
Frequently Asked Questions
Common questions about Tidio
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