Question 1

Who is StoreInspect built for?

Accepted Answer

Agencies, SaaS teams, and consultants who sell to Shopify merchants. If you prospect Shopify stores, qualify leads by tech stack, or need store owner emails for outreach, StoreInspect replaces the 2-3 tools you're stitching together. Not built for general B2B sales, WooCommerce/Wix sellers, or consumer research.

Question 2

What is a contact reveal?

Accepted Answer

When you find a store in our database, contact emails and phone numbers are masked by default. Each reveal unlocks the full contact details for that person, permanently. One credit = one contact revealed.

Question 3

Do unused credits roll over?

Accepted Answer

Credits reset at the start of each billing period. Unused credits do not roll over. We recommend choosing the plan that best fits your monthly outreach volume.

Question 4

Where does the contact data come from?

Accepted Answer

We collect contact info from public sources like company websites and LinkedIn profiles. 63% are personal emails (founder, CEO, marketing lead), not generic info@ addresses. Data is verified and refreshed weekly.

Question 5

How many stores are in the database?

Accepted Answer

We track 231K+ Shopify stores with 318K+ contacts. Every store includes detected apps, theme, tracking pixels, and traffic tier. New stores are added every week across all major ecommerce categories.

Question 6

Can I upgrade or downgrade at any time?

Accepted Answer

Yes. You can change your plan at any time from Settings. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period.

Question 7

Is there a free trial?

Accepted Answer

Yes. Pro comes with a 7-day free trial — you won't be charged until the trial ends, and you can cancel anytime. There's also a Free plan with 10 reveals per month, forever, no credit card required.

Question 8

Can I export contacts to CSV?

Accepted Answer

CSV export is available on Pro plans and above. You can export store lists with all revealed contact details for use in your CRM, outreach tools, or spreadsheets.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe. Enterprise customers can pay by invoice.

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