
Gladly
Radically personal customer service platform
Top Brands using Gladly
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πΊπΈgoosecreekcandle.com
Goose Creek Candle is a leading home fragrance retailer specializing in scented candles, wax melts, and other home fragrance products. With 1M-5M monthly visitors and a strong social media presence (129k+ Instagram followers), they leverage Shopify Plus and a suite of powerful apps like Klaviyo, Attentive, and Rebuy to enhance the customer experience. Their tech stack includes comprehensive tracking via Meta Pixel, Google Analytics 4, and Google Tag Manager.
Buck Mason
πΊπΈbuckmason.com
Buck Mason is a fashion brand founded in 2013, headquartered in Venice, California. Estimated monthly traffic is around 750k visitors, supported by a strong social media presence of ~317k followers. The store uses a custom theme and integrates key apps like Klaviyo and Afterpay, with a robust tracking stack including Meta, TikTok, and Google Analytics 4 pixels via Google Tag Manager.
Kitsch
πΊπΈmykitsch.com
KITSCH is a direct-to-consumer beauty brand based in Los Angeles, CA, with an estimated 3 million monthly visitors. The store uses a custom Unick theme and integrates key marketing tools like Klaviyo, Postscript SMS, and a full suite of tracking pixels including TikTok and GA4.
Rad Power Bikes
πΊπΈradpowerbikes.com
Rad Power Bikes is a leading electric bike retailer, offering a wide range of e-bikes and accessories for commuting and recreation. With 1M-5M monthly visitors and a strong social media presence (139k+ Instagram followers), they leverage Shopify Plus and a robust tech stack. Key apps include Yotpo for reviews and Klaviyo for email marketing, alongside comprehensive tracking with Google Analytics 4 and Meta Pixel.
Stio
πΊπΈstio.com
Stio offers premium outdoor apparel and gear designed for mountain adventures, attracting 1M-5M monthly visitors. Founded in 2000, their Shopify Plus store leverages a robust tech stack including Klaviyo for email marketing, Yotpo for reviews, and comprehensive tracking via Google Analytics 4 and Meta Pixel. With over 131k Instagram followers, Stio blends performance with style for the modern outdoor enthusiast.
Chubbies
πΊπΈchubbies.com
Chubbies is a popular men's fashion brand specializing in proper-length shorts, founded in 2011 with an estimated 3M monthly visitors driven by 3.8M social followers. The store runs on a custom Shopify theme with enterprise signals, 6 key apps including Yotpo Reviews, Klaviyo, and Attentive for reviews, email, and personalization, plus GTM and 9 pixels like Meta, TikTok, Google Analytics 4, and Pinterest for advanced tracking. It features ~830 products across ~158 collections.
Rothys
πΊπΈrothys.com
Rothy's offers sustainable, washable shoes and bags made from recycled materials via a Shopify store with an estimated 750k monthly visitors. It features a custom DNA theme, enterprise signals, and an efficient stack of 6 apps like Yotpo Reviews and Swym Wishlist. Tracking includes 7 pixels (Meta, TikTok, GA4, Google Ads) managed via GTM.
tentree
πΊπΈtentree.com
tentree is a sustainable outdoor apparel and accessories brand focused on earth-positive clothing, attracting 5M-20M monthly visitors. Founded in 2000, tentree leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Attentive for SMS, and Yotpo Loyalty to enhance customer engagement. Their comprehensive tracking setup includes Meta Pixel, Google Analytics 4, and Google Ads for data-driven optimization.
Rhone Apparel
πΊπΈrhone.com
Rhone is a premium men's activewear brand with an estimated 750k monthly visitors. This Shopify store uses a custom theme and advanced tech stack including Klaviyo, Dynamic Yield, and 6 tracking pixels for enterprise-level personalization and analytics.
Jenni Kayne
πΊπΈjennikayne.com
Jenni Kayne is a direct-to-consumer fashion and home brand with an estimated 750k monthly visitors. The site runs a custom Shopify Theme with a robust stack including Yotpo for reviews and loyalty, Klaviyo and Attentive for marketing automation, and 9 tracking pixels including Meta, TikTok, and GA4.
Nisolo
πΊπΈnisolo.com
Nisolo is a sustainable fashion brand offering ethically made shoes and accessories, attracting an estimated 750k monthly visitors. The store leverages a robust tech stack including Yotpo Reviews, Klaviyo, and Rebuy for personalization, alongside Google Analytics 4 and GTM for advanced tracking.
Huk Gear
πΊπΈhuk.com
Huk Gear is a leading performance fishing apparel and accessories brand catering to anglers. With 1M-5M monthly visitors and a strong social media presence of 446k+ Instagram followers, Huk Gear leverages Shopify Plus for its e-commerce platform. Their tech stack includes Yotpo Reviews, Klaviyo for email marketing, and comprehensive tracking via Google Analytics 4, Google Tag Manager, and Meta Pixel.
Club Monaco
πΊπΈclubmonaco.com
Club Monaco is a contemporary fashion retailer based in New York City, offering modern essentials and sophisticated styles for men and women. With 1M-5M monthly visitors and a strong presence on Instagram (382k+ followers), they leverage Shopify Plus and a tech stack including Klaviyo for email marketing and Google Analytics 4 for comprehensive tracking. They also utilize Swym Wishlist, Gladly, Shop Pay, OneTrust, Elevar, and Nosto to enhance the customer experience.
Bauer Hockey
πΊπΈbauer.com
Bauer Hockey is a leading provider of hockey equipment and apparel, catering to players of all skill levels. With 1M-5M monthly visitors and a strong social media presence (1M+ Instagram followers), Bauer leverages its Shopify Plus platform for a seamless online shopping experience. Their tech stack includes Yotpo for reviews and loyalty, Klaviyo for email marketing, and comprehensive tracking via Google Analytics 4, Google Ads, and Meta Pixel.
Tuckernuck
πΊπΈtnuck.com
Tuckernuck (tnuck.com) is a popular online fashion retailer offering women's clothing, accessories, and home decor with a classic American aesthetic. Attracting 1M-5M monthly visitors, Tuckernuck leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Yotpo for reviews and loyalty, and comprehensive tracking via Google Analytics 4, Meta Pixel, and TikTok Pixel. With over 577k Instagram followers, they showcase a strong brand presence and customer engagement.
Ooni Limited
π¬π§ooni.com
Ooni is a leading brand in home pizza ovens, attracting an estimated 3M monthly visitors. The Shopify store utilizes a custom UWP FW4 theme and integrates key apps like Yotpo Reviews and Klarna for enhanced customer experience.
Gorjana
πΊπΈgorjana.com
Gorjana is a jewelry brand with an estimated 750k monthly visitors, leveraging a tech stack with Klaviyo for email marketing and Nosto for personalization. The store uses Meta, TikTok, and GA4 pixels for advanced tracking, managed via Google Tag Manager.
Peak Design
πΊπΈpeakdesign.com
Peak Design is an electronics brand with an estimated 750k monthly visitors. The site uses Klaviyo for email marketing and Meta Pixel for ad tracking, indicating a focus on conversion optimization.
Brooklinen
πΊπΈbrooklinen.com
Brooklinen is a premium DTC bedding brand with 267 products and 1M+ monthly visitors. Built on Shopify's free Dawn theme with heavy customizations, they use enterprise apps like Dynamic Yield for personalization, Gladly for customer support, and GTM managing multi-platform ads across Meta, Google, TikTok, Snapchat, and Bing.
Ten Thousand
πΊπΈtenthousand.cc
Ten Thousand is a direct-to-consumer brand specializing in men's gym shorts and workout apparel, attracting an estimated 750k monthly visitors. The store utilizes a robust tech stack including Yotpo for reviews and loyalty, Klaviyo for email marketing, and extensive tracking via Google Analytics 4 and Meta Pixel.
MaryRuth Organics
πΊπΈmaryruthorganics.com
MaryRuth Organics is a leading health and wellness brand offering organic liquid vitamins, minerals, and supplements for adults, kids, and pets. With 200K-1M monthly visitors and 731k Instagram followers, they operate on Shopify Plus with a sophisticated tech stack including Klaviyo for email marketing, multiple tracking pixels (Meta, TikTok, Pinterest, Snapchat, Twitter), and enterprise apps like Rebuy and Northbeam for optimization.
ThirdLove
πΊπΈthirdlove.com
ThirdLove is a leading online retailer specializing in women's bras, underwear, and loungewear, known for its inclusive sizing and try-before-you-buy program. With 1M-5M monthly visitors and a strong social media presence (400k+ Instagram followers), ThirdLove leverages a robust Shopify Plus setup. Their tech stack includes Klaviyo for email marketing, Yotpo for reviews and loyalty, and comprehensive tracking via Meta Pixel, TikTok Pixel, and Google Analytics.
Allbirds
πΊπΈallbirds.com
Allbirds is a sustainable footwear and apparel brand known for eco-friendly materials and minimalist design. Their enterprise Shopify setup features advanced personalization, multi-platform ads, and sophisticated email marketing with Iterable.
Made In Cookware
πΊπΈmadeincookware.com
Made In Cookware is a DTC brand selling professional-quality cookware, with an estimated 750k monthly visitors. The store uses a custom theme and runs Google Analytics 4, Microsoft Ads, and customer service apps Gladly and Attentive.
Ollie
πΊπΈmyollie.com
Ollie delivers fresh, human-grade dog food directly to customers. The store operates on a custom Shopify theme and utilizes a sophisticated tech stack with 9 tracking pixels for advanced marketing analytics.
Siete Foods
πΊπΈsietefoods.com
Siete Foods is a US-based brand offering grain-free Mexican-inspired foods. With an estimated 3M monthly visitors, the store uses Gorgias Chat and Gladly for customer support, and runs on Google Analytics 4 and Google Tag Manager for tracking.
Chubbies Shorts
πΊπΈchubbiesshorts.com
Chubbies Shorts is a popular men's apparel brand specializing in shorts, swim trunks, and casual wear with a focus on the perfect length. With 5M-20M monthly visitors and a strong social media presence (568k+ followers on Instagram), Chubbies leverages a Shopify Plus infrastructure and a robust tech stack including Klaviyo for email marketing, Yotpo for reviews, and advanced tracking via Google Analytics 4 and Meta Pixel.
Tecovas Cowboy Boots, Work Boots & Western Wear for Men, Women & Kids
πΊπΈtecovas.com
Tecovas is a direct-to-consumer western wear brand specializing in handcrafted cowboy boots and apparel for the whole family. With an estimated 750k monthly visitors, the store utilizes a robust tech stack including Attentive for SMS marketing and Afterpay for flexible payments. The site is built on a custom Shopify theme and leverages Google Analytics 4 for data-driven insights.
Gladly Insights
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Apps Often Paired With Gladly
Pixels Often Paired With Gladly
Themes Often Paired With Gladly
Key Features
About Gladly
Gladly is a radically personal customer service platform built around people, not tickets. It provides a single lifelong conversation with each customer across all channels including voice, email, SMS, chat, and social media, enabling agents to deliver exceptional service.
Pricing: Custom enterprise pricing
Frequently Asked Questions
Common questions about Gladly
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