Gladly

Gladly

Radically personal customer service platform

Category: Customer Supportβ€’Detected on: 30+ Storesβ€’Adoption: 2% of stores

Top Brands using Gladly

Showing the top 24 detected brands out of 30.

Rad Power Bikes logo

Rad Power Bikes

πŸ‡ΊπŸ‡Έradpowerbikes.com

Rad Power Bikes is a leading electric bike retailer, offering a wide range of e-bikes and accessories for commuting and recreation. With 1M-5M monthly visitors and a strong social media presence (139k+ Instagram followers), they leverage Shopify Plus and a robust tech stack. Key apps include Yotpo for reviews and Klaviyo for email marketing, alongside comprehensive tracking with Google Analytics 4 and Meta Pixel.

500k Visits
Yotpo Reviews
Klaviyo
Gladly
Rhone Apparel logo

Rhone Apparel

πŸ‡ΊπŸ‡Έrhone.com

Rhone is a premium men's activewear brand with an estimated 750k monthly visitors. This Shopify store uses a custom theme and advanced tech stack including Klaviyo, Dynamic Yield, and 6 tracking pixels for enterprise-level personalization and analytics.

500k Visits
Klaviyo
Gladly
Dynamic Yield
Jenni Kayne logo

Jenni Kayne

πŸ‡ΊπŸ‡Έjennikayne.com

Jenni Kayne is a direct-to-consumer fashion and home brand with an estimated 750k monthly visitors. The site runs a custom Shopify Theme with a robust stack including Yotpo for reviews and loyalty, Klaviyo and Attentive for marketing automation, and 9 tracking pixels including Meta, TikTok, and GA4.

750k Visits
Yotpo Reviews
Klaviyo
Attentive
Nisolo logo

Nisolo

πŸ‡ΊπŸ‡Έnisolo.com

Nisolo is a sustainable fashion brand offering ethically made shoes and accessories, attracting an estimated 750k monthly visitors. The store leverages a robust tech stack including Yotpo Reviews, Klaviyo, and Rebuy for personalization, alongside Google Analytics 4 and GTM for advanced tracking.

500k Visits
Yotpo Reviews
Klaviyo
Klarna
Club Monaco logo

Club Monaco

πŸ‡ΊπŸ‡Έclubmonaco.com

Club Monaco is a contemporary fashion retailer based in New York City, offering modern essentials and sophisticated styles for men and women. With 1M-5M monthly visitors and a strong presence on Instagram (382k+ followers), they leverage Shopify Plus and a tech stack including Klaviyo for email marketing and Google Analytics 4 for comprehensive tracking. They also utilize Swym Wishlist, Gladly, Shop Pay, OneTrust, Elevar, and Nosto to enhance the customer experience.

100k Visits
Klaviyo
Swym Wishlist
Gladly
Rothys logo

Rothys

πŸ‡ΊπŸ‡Έrothys.com

Rothy's offers sustainable, washable shoes and bags made from recycled materials via a Shopify store with an estimated 750k monthly visitors. It features a custom DNA theme, enterprise signals, and an efficient stack of 6 apps like Yotpo Reviews and Swym Wishlist. Tracking includes 7 pixels (Meta, TikTok, GA4, Google Ads) managed via GTM.

500k Visits
Yotpo Reviews
Swym Wishlist
Gladly
Stio logo

Stio

πŸ‡ΊπŸ‡Έstio.com

Stio offers premium outdoor apparel and gear designed for mountain adventures, attracting 1M-5M monthly visitors. Founded in 2000, their Shopify Plus store leverages a robust tech stack including Klaviyo for email marketing, Yotpo for reviews, and comprehensive tracking via Google Analytics 4 and Meta Pixel. With over 131k Instagram followers, Stio blends performance with style for the modern outdoor enthusiast.

500k Visits
Yotpo Reviews
Klaviyo
Swym Wishlist
Tentree logo

Tentree

πŸ‡ΊπŸ‡Έtentree.com

tentree is a sustainable outdoor apparel and accessories brand focused on earth-positive clothing, attracting 5M-20M monthly visitors. Founded in 2000, tentree leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Attentive for SMS, and Yotpo Loyalty to enhance customer engagement. Their comprehensive tracking setup includes Meta Pixel, Google Analytics 4, and Google Ads for data-driven optimization.

500k Visits
Stamped.io
Klaviyo
Attentive
Ten Thousand logo

Ten Thousand

πŸ‡ΊπŸ‡Έtenthousand.cc

Ten Thousand is a direct-to-consumer brand specializing in men's gym shorts and workout apparel, attracting an estimated 750k monthly visitors. The store utilizes a robust tech stack including Yotpo for reviews and loyalty, Klaviyo for email marketing, and extensive tracking via Google Analytics 4 and Meta Pixel.

500k Visits
Yotpo Reviews
Klaviyo
Gladly
Ooni USA logo

Ooni USA

πŸ‡¬πŸ‡§ooni.com

Ooni is a leading brand in home pizza ovens, attracting an estimated 3M monthly visitors. The Shopify store utilizes a custom UWP FW4 theme and integrates key apps like Yotpo Reviews and Klarna for enhanced customer experience.

3M Visits
Yotpo Reviews
Klarna
Gladly
gorjana logo

gorjana

πŸ‡ΊπŸ‡Έgorjana.com

Gorjana is a jewelry brand with an estimated 750k monthly visitors, leveraging a tech stack with Klaviyo for email marketing and Nosto for personalization. The store uses Meta, TikTok, and GA4 pixels for advanced tracking, managed via Google Tag Manager.

500k Visits
Klaviyo
Gladly
Shop Pay
Peak Design logo

Peak Design

πŸ‡ΊπŸ‡Έpeakdesign.com

Peak Design is an electronics brand with an estimated 750k monthly visitors. The site uses Klaviyo for email marketing and Meta Pixel for ad tracking, indicating a focus on conversion optimization.

500k Visits
Klaviyo
Gladly
OneTrust
Brooklinen logo

Brooklinen

πŸ‡ΊπŸ‡Έbrooklinen.com

Brooklinen is a premium DTC bedding brand with 267 products and 1M+ monthly visitors. Built on Shopify's free Dawn theme with heavy customizations, they use enterprise apps like Dynamic Yield for personalization, Gladly for customer support, and GTM managing multi-platform ads across Meta, Google, TikTok, Snapchat, and Bing.

500k Visits
Yotpo Reviews
Gladly
Dynamic Yield
Goose Creek Candle logo

Goose Creek Candle

πŸ‡ΊπŸ‡Έgoosecreekcandle.com

Goose Creek Candle is a leading home fragrance retailer specializing in scented candles, wax melts, and other home fragrance products. With 1M-5M monthly visitors and a strong social media presence (129k+ Instagram followers), they leverage Shopify Plus and a suite of powerful apps like Klaviyo, Attentive, and Rebuy to enhance the customer experience. Their tech stack includes comprehensive tracking via Meta Pixel, Google Analytics 4, and Google Tag Manager.

500k Visits
Klaviyo
Attentive
Gladly
Buck Mason logo

Buck Mason

πŸ‡ΊπŸ‡Έbuckmason.com

Buck Mason is a fashion brand founded in 2013, headquartered in Venice, California. Estimated monthly traffic is around 750k visitors, supported by a strong social media presence of ~317k followers. The store uses a custom theme and integrates key apps like Klaviyo and Afterpay, with a robust tracking stack including Meta, TikTok, and Google Analytics 4 pixels via Google Tag Manager.

500k Visits
Klaviyo
Afterpay
Gladly
Kitsch logo

Kitsch

πŸ‡ΊπŸ‡Έmykitsch.com

KITSCH is a direct-to-consumer beauty brand based in Los Angeles, CA, with an estimated 3 million monthly visitors. The store uses a custom Unick theme and integrates key marketing tools like Klaviyo, Postscript SMS, and a full suite of tracking pixels including TikTok and GA4.

500k Visits
Klaviyo
Gladly
Shop Pay
Nugget logo

Nugget

πŸ‡ΊπŸ‡Έnuggetcomfort.com

Nugget is a modular couch and play couch brand for kids and families, attracting 50K-200K monthly visitors. Their Shopify Plus store leverages a custom theme with Klaviyo for email marketing, Gladly for customer support, and comprehensive tracking via Meta Pixel, TikTok Pixel, and Google Analytics. With 572k Instagram followers, Nugget showcases enterprise-level optimization for the home & garden category.

100k Visits
Klaviyo
Gladly
Shop Pay
Allbirds logo

Allbirds

πŸ‡ΊπŸ‡Έallbirds.com

Allbirds is a sustainable footwear and apparel brand known for eco-friendly materials and minimalist design. Their enterprise Shopify setup features advanced personalization, multi-platform ads, and sophisticated email marketing with Iterable.

10M Visits
Iterable
Dynamic Yield
Gladly
Chubbies logo

Chubbies

πŸ‡ΊπŸ‡Έchubbies.com

Chubbies is a popular men's fashion brand specializing in proper-length shorts, founded in 2011 with an estimated 3M monthly visitors driven by 3.8M social followers. The store runs on a custom Shopify theme with enterprise signals, 6 key apps including Yotpo Reviews, Klaviyo, and Attentive for reviews, email, and personalization, plus GTM and 9 pixels like Meta, TikTok, Google Analytics 4, and Pinterest for advanced tracking. It features ~830 products across ~158 collections.

3M Visits
Yotpo Reviews
Klaviyo
Attentive
MaryRuth Organics logo

MaryRuth Organics

πŸ‡ΊπŸ‡Έmaryruthorganics.com

MaryRuth Organics is a leading health and wellness brand offering organic liquid vitamins, minerals, and supplements for adults, kids, and pets. With 200K-1M monthly visitors and 731k Instagram followers, they operate on Shopify Plus with a sophisticated tech stack including Klaviyo for email marketing, multiple tracking pixels (Meta, TikTok, Pinterest, Snapchat, Twitter), and enterprise apps like Rebuy and Northbeam for optimization.

500k Visits
Klaviyo
Gladly
Superfiliate
Chubbies Shorts logo

Chubbies Shorts

πŸ‡ΊπŸ‡Έchubbiesshorts.com

Chubbies Shorts is a popular men's apparel brand specializing in shorts, swim trunks, and casual wear with a focus on the perfect length. With 5M-20M monthly visitors and a strong social media presence (568k+ followers on Instagram), Chubbies leverages a Shopify Plus infrastructure and a robust tech stack including Klaviyo for email marketing, Yotpo for reviews, and advanced tracking via Google Analytics 4 and Meta Pixel.

100k Visits
Yotpo Reviews
Klaviyo
Attentive
Made In Cookware logo

Made In Cookware

πŸ‡ΊπŸ‡Έmadeincookware.com

Made In Cookware is a DTC brand selling professional-quality cookware, with an estimated 750k monthly visitors. The store uses a custom theme and runs Google Analytics 4, Microsoft Ads, and customer service apps Gladly and Attentive.

100k Visits
Attentive
Gladly
Tuckernuck logo

Tuckernuck

πŸ‡ΊπŸ‡Έtnuck.com

Tuckernuck (tnuck.com) is a popular online fashion retailer offering women's clothing, accessories, and home decor with a classic American aesthetic. Attracting 1M-5M monthly visitors, Tuckernuck leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Yotpo for reviews and loyalty, and comprehensive tracking via Google Analytics 4, Meta Pixel, and TikTok Pixel. With over 577k Instagram followers, they showcase a strong brand presence and customer engagement.

500k Visits
Yotpo Reviews
Klaviyo
Attentive
Bauer Hockey logo

Bauer Hockey

πŸ‡ΊπŸ‡Έbauer.com

Bauer Hockey is a leading provider of hockey equipment and apparel, catering to players of all skill levels. With 1M-5M monthly visitors and a strong social media presence (1M+ Instagram followers), Bauer leverages its Shopify Plus platform for a seamless online shopping experience. Their tech stack includes Yotpo for reviews and loyalty, Klaviyo for email marketing, and comprehensive tracking via Google Analytics 4, Google Ads, and Meta Pixel.

500k Visits
Yotpo Reviews
Klaviyo
Gladly

Gladly Insights

Usage statistics across 30+ stores

Updated Apr 2026

Stores by Scale

Enterprise
10%
Mid-Market
90%
Growth
0%

Key Features

People-centered serviceOmnichannel supportSingle conversation threadVoice, email, SMS, chatSocial media integrationCustomer insightsAgent productivity toolsReal-time analytics

About Gladly

Gladly is a radically personal customer service platform built around people, not tickets. It provides a single lifelong conversation with each customer across all channels including voice, email, SMS, chat, and social media, enabling agents to deliver exceptional service.

Pricing: Custom enterprise pricing

Frequently Asked Questions

Common questions about Gladly

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