
Gladly
Radically personal customer service platform
Top Brands using Gladly
View all stores βTecovas
πΊπΈtecovas.com
Tecovas is a direct-to-consumer western wear brand specializing in handcrafted cowboy boots and apparel for the whole family. With an estimated 750k monthly visitors, the store utilizes a robust tech stack including Attentive for SMS marketing and Afterpay for flexible payments. The site is built on a custom Shopify theme and leverages Google Analytics 4 for data-driven insights.
Rothys
πΊπΈrothys.com
Rothy's offers sustainable, washable shoes and bags made from recycled materials via a Shopify store with an estimated 750k monthly visitors. It features a custom DNA theme, enterprise signals, and an efficient stack of 6 apps like Yotpo Reviews and Swym Wishlist. Tracking includes 7 pixels (Meta, TikTok, GA4, Google Ads) managed via GTM.
Buck Mason
πΊπΈbuckmason.com
Buck Mason is a fashion brand founded in 2013, headquartered in Venice, California. Estimated monthly traffic is around 750k visitors, supported by a strong social media presence of ~317k followers. The store uses a custom theme and integrates key apps like Klaviyo and Afterpay, with a robust tracking stack including Meta, TikTok, and Google Analytics 4 pixels via Google Tag Manager.
Peak Design
πΊπΈpeakdesign.com
Peak Design is an electronics brand with an estimated 750k monthly visitors. The site uses Klaviyo for email marketing and Meta Pixel for ad tracking, indicating a focus on conversion optimization.
Allbirds
πΊπΈallbirds.com
Allbirds is a sustainable footwear and apparel brand known for eco-friendly materials and minimalist design. Their enterprise Shopify setup features advanced personalization, multi-platform ads, and sophisticated email marketing with Iterable.
Brooklinen
πΊπΈbrooklinen.com
Brooklinen is a premium DTC bedding brand with 267 products and 1M+ monthly visitors. Built on Shopify's free Dawn theme with heavy customizations, they use enterprise apps like Dynamic Yield for personalization, Gladly for customer support, and GTM managing multi-platform ads across Meta, Google, TikTok, Snapchat, and Bing.
Bauer Hockey
πΊπΈbauer.com
Bauer Hockey is a leading provider of hockey equipment and apparel, catering to players of all skill levels. With 1M-5M monthly visitors and a strong social media presence (1M+ Instagram followers), Bauer leverages its Shopify Plus platform for a seamless online shopping experience. Their tech stack includes Yotpo for reviews and loyalty, Klaviyo for email marketing, and comprehensive tracking via Google Analytics 4, Google Ads, and Meta Pixel.
Tuckernuck
πΊπΈtnuck.com
Tuckernuck (tnuck.com) is a popular online fashion retailer offering women's clothing, accessories, and home decor with a classic American aesthetic. Attracting 1M-5M monthly visitors, Tuckernuck leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Yotpo for reviews and loyalty, and comprehensive tracking via Google Analytics 4, Meta Pixel, and TikTok Pixel. With over 577k Instagram followers, they showcase a strong brand presence and customer engagement.
Rhone Apparel
πΊπΈrhone.com
Rhone is a premium men's activewear brand with an estimated 750k monthly visitors. This Shopify store uses a custom theme and advanced tech stack including Klaviyo, Dynamic Yield, and 6 tracking pixels for enterprise-level personalization and analytics.
Ooni Limited
π¬π§ooni.com
Ooni is a leading brand in home pizza ovens, attracting an estimated 3M monthly visitors. The Shopify store utilizes a custom UWP FW4 theme and integrates key apps like Yotpo Reviews and Klarna for enhanced customer experience.
Ten Thousand
πΊπΈtenthousand.cc
Ten Thousand is a direct-to-consumer brand specializing in men's gym shorts and workout apparel, attracting an estimated 750k monthly visitors. The store utilizes a robust tech stack including Yotpo for reviews and loyalty, Klaviyo for email marketing, and extensive tracking via Google Analytics 4 and Meta Pixel.
Kitsch
πΊπΈmykitsch.com
KITSCH is a direct-to-consumer beauty brand based in Los Angeles, CA, with an estimated 3 million monthly visitors. The store uses a custom Unick theme and integrates key marketing tools like Klaviyo, Postscript SMS, and a full suite of tracking pixels including TikTok and GA4.
Jenni Kayne
πΊπΈjennikayne.com
Jenni Kayne is a direct-to-consumer fashion and home brand with an estimated 750k monthly visitors. The site runs a custom Shopify Theme with a robust stack including Yotpo for reviews and loyalty, Klaviyo and Attentive for marketing automation, and 9 tracking pixels including Meta, TikTok, and GA4.
Nisolo
πΊπΈnisolo.com
Nisolo is a sustainable fashion brand offering ethically made shoes and accessories, attracting an estimated 750k monthly visitors. The store leverages a robust tech stack including Yotpo Reviews, Klaviyo, and Rebuy for personalization, alongside Google Analytics 4 and GTM for advanced tracking.
Gorjana
πΊπΈgorjana.com
Gorjana is a jewelry brand with an estimated 750k monthly visitors, leveraging a tech stack with Klaviyo for email marketing and Nosto for personalization. The store uses Meta, TikTok, and GA4 pixels for advanced tracking, managed via Google Tag Manager.
Chubbies
πΊπΈchubbies.com
Chubbies is a popular men's fashion brand specializing in proper-length shorts, founded in 2011 with an estimated 3M monthly visitors driven by 3.8M social followers. The store runs on a custom Shopify theme with enterprise signals, 6 key apps including Yotpo Reviews, Klaviyo, and Attentive for reviews, email, and personalization, plus GTM and 9 pixels like Meta, TikTok, Google Analytics 4, and Pinterest for advanced tracking. It features ~830 products across ~158 collections.
Made In Cookware
πΊπΈmadeincookware.com
Made In Cookware is a DTC brand selling professional-quality cookware, with an estimated 750k monthly visitors. The store uses a custom theme and runs Google Analytics 4, Microsoft Ads, and customer service apps Gladly and Attentive.
Siete Foods
πΊπΈsietefoods.com
Siete Foods is a US-based brand offering grain-free Mexican-inspired foods. With an estimated 3M monthly visitors, the store uses Gorgias Chat and Gladly for customer support, and runs on Google Analytics 4 and Google Tag Manager for tracking.
Ollie
πΊπΈmyollie.com
Ollie delivers fresh, human-grade dog food directly to customers. The store operates on a custom Shopify theme and utilizes a sophisticated tech stack with 9 tracking pixels for advanced marketing analytics.
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About Gladly
Gladly is a radically personal customer service platform built around people, not tickets. It provides a single lifelong conversation with each customer across all channels including voice, email, SMS, chat, and social media, enabling agents to deliver exceptional service.
Pricing: Custom enterprise pricing
Frequently Asked Questions
Common questions about Gladly
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