Gladly
Radically personal customer service platform
Top Brands using Gladly
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Allbirds
🇺🇸allbirds.com
Allbirds is a sustainable footwear and apparel brand known for eco-friendly materials and minimalist design. Their enterprise Shopify setup features advanced personalization, multi-platform ads, and sophisticated email marketing with Iterable.
Brooklinen
🇺🇸brooklinen.com
Brooklinen is a premium DTC bedding brand with 267 products and 1M+ monthly visitors. Built on Shopify's free Dawn theme with heavy customizations, they use enterprise apps like Dynamic Yield for personalization, Gladly for customer support, and GTM managing multi-platform ads across Meta, Google, TikTok, Snapchat, and Bing.
Commonly Paired With
Gladly Insights
Usage statistics across 600+ stores
Install Growth (6 months)
Most Popular In
Key Features
About Gladly
Gladly is a radically personal customer service platform built around people, not tickets. It provides a single lifelong conversation with each customer across all channels including voice, email, SMS, chat, and social media, enabling agents to deliver exceptional service.
Pricing: Custom enterprise pricing
Frequently Asked Questions
Common questions about Gladly
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