Gorgias Chat

Gorgias Chat

Ecommerce helpdesk and live chat platform

Category: Customer Supportβ€’Detected on: 349+ Storesβ€’Adoption: 18% of stores

Top Brands using Gorgias Chat

Showing the top 24 detected brands out of 349.

Social Status logo

Social Status

socialstatuspgh.com

Social Status is a premium streetwear boutique retailer offering sneakers, apparel, and accessories from top brands. With 1M-5M monthly visitors and a strong social presence (177k+ Instagram followers), they leverage Shopify Plus for their e-commerce platform. Their tech stack includes Klaviyo, Gorgias Chat, and robust tracking via Google Analytics 4 and Google Tag Manager, indicating a focus on customer engagement and data-driven optimization.

100k Visits
Klaviyo
Omnisend
Mailchimp
Otherland logo

Otherland

πŸ‡ΊπŸ‡Έotherland.com

Otherland is a direct-to-consumer home fragrance brand selling scented candles and diffusers. With an estimated 750k monthly visitors, the store utilizes a robust tech stack including Klaviyo for email marketing, Judge.me for reviews, and Gorgias for customer support, all running on a custom Shopify theme.

100k Visits
Judge.me
Klaviyo
Gorgias Chat
EquiLife logo

EquiLife

πŸ‡³πŸ‡΄equi.life

Equinor ASA is a leading provider of sustainable energy solutions, including offshore wind and hydrogen products, serving industrial and commercial clients. With 1M-5M monthly visitors, their Shopify Plus store leverages enterprise-grade tools like Klaviyo for email marketing, Gorgias Chat for support, and advanced tracking with Meta Pixel and Google Analytics. Their tech stack includes Shogun Page Builder, Elevar, and LoyaltyLion, showcasing a robust optimization strategy.

3M Visits
Klaviyo
Gorgias Chat
Shop Pay
Afends logo

Afends

πŸ‡¦πŸ‡Ίafends.com

Afends is a leading Australian fashion brand specializing in hemp-based apparel and accessories for men and women. With 1M-5M monthly visitors, Afends leverages a robust Shopify Plus setup, utilizing Klaviyo for email marketing and Gorgias Chat for customer support. Their advanced tracking includes Meta Pixel, Google Analytics 4, and Google Tag Manager for comprehensive data analysis.

100k Visits
Klaviyo
Gorgias Chat
Shop Pay
Vitality Extracts logo

Vitality Extracts

vitalityextracts.com

Vitality Extracts is a leading health and wellness brand offering essential oils and natural wellness products for aromatherapy and holistic health. With 5M-20M monthly visitors, 182k Instagram followers, and enterprise-level tech including Shopify Plus, Klaviyo for email marketing, and comprehensive tracking via Meta Pixel and Google Analytics. Their robust tech stack features Gorgias Chat for customer support and Smile.io for loyalty programs.

500k Visits
Klaviyo
Gorgias Chat
Smile.io Loyalty
Lalo logo

Lalo

πŸ‡ΊπŸ‡Έmeetlalo.com

Lalo is a direct-to-consumer brand selling modern baby and toddler gear, attracting an estimated 750k monthly visitors. The store utilizes a robust marketing stack including Klaviyo, Yotpo, and Postscript, all managed via Google Tag Manager.

500k Visits
Yotpo Reviews
Klaviyo
Gorgias Chat
Kith logo

Kith

πŸ‡ΊπŸ‡Έkith.com

Kith is a premier fashion retailer with an estimated 10M monthly visitors, leveraging a custom SEED theme and a robust tech stack including Klaviyo for email marketing and Gorgias Chat for customer support.

10M Visits
Klaviyo
Gorgias Chat
Shop Pay
Rumpler logo

Rumpler

πŸ‡ΊπŸ‡Έrumpl.com

Rumpl is a Shopify store with an estimated 750k monthly visitors, specializing in high-performance blankets for outdoor adventures. The site uses a custom theme and a robust tech stack including Klaviyo, Rebuy, and 9 tracking pixels for advanced marketing.

500k Visits
Klaviyo
Gorgias Chat
Klarna
Lskd logo

Lskd

πŸ‡¦πŸ‡Ίlskd.co

LSKD is an Australian activewear brand with an estimated 3M monthly visitors. The store uses the Impulse paid theme and integrates key apps like Yotpo Reviews, Klaviyo, and Gorgias Chat for customer engagement and support.

3M Visits
Yotpo Reviews
Klaviyo
Gorgias Chat
STATE Bags logo

STATE Bags

πŸ‡ΊπŸ‡Έstatebags.com

STATE Bags is a direct-to-consumer brand selling backpacks, totes, and bags for the whole family. The store attracts an estimated 750k monthly visitors and utilizes a robust marketing stack including Klaviyo, Postscript SMS, and Yotpo Loyalty for customer engagement.

500k Visits
Klaviyo
Gorgias Chat
Klarna
Harper Wilde logo

Harper Wilde

πŸ‡ΊπŸ‡Έharperwilde.com

Harper Wilde is a direct-to-consumer lingerie brand offering comfortable everyday bras and underwear. The store attracts an estimated 750k monthly visitors and utilizes a robust tech stack including Klaviyo for email marketing, Rebuy for AI-powered personalization, and Yotpo for loyalty programs.

500k Visits
Klaviyo
Gorgias Chat
Shop Pay
Kinship logo

Kinship

πŸ‡ΊπŸ‡Έlovekinship.com

Kinship is a natural, cruelty-free skincare brand for sensitive skin, attracting an estimated 350k monthly visitors. The store uses a custom theme and a robust tech stack including Klaviyo for email marketing and Stamped.io for reviews.

100k Visits
Stamped.io
Klaviyo
Gorgias Chat
Capri Blue logo

Capri Blue

πŸ‡ΊπŸ‡Έcapri-blue.com

Capri Blue is a premium home fragrance brand specializing in candles, diffusers, and other delightful scents, attracting 5M-20M monthly visitors. Built on Shopify Plus, their store leverages Yotpo Reviews, Gorgias Chat, and Shop Pay to enhance the customer experience, with comprehensive tracking via Google Analytics 4, Google Tag Manager, and Microsoft Ads.

100k Visits
Yotpo Reviews
Gorgias Chat
Shop Pay
Princesspolly logo

Princesspolly

πŸ‡¦πŸ‡Ίprincesspolly.com

Princesspolly is a leading online women's fashion retailer, attracting 5M-20M monthly visitors with its trendy apparel and accessories. Founded in 2005 and built on Shopify Plus, Princesspolly leverages a robust tech stack including Klaviyo for personalized marketing and Gorgias Chat for customer support. Their sophisticated tracking setup includes Meta Pixel, TikTok Pixel, and Google Analytics 4, ensuring data-driven optimization.

10M Visits
Klaviyo
Gorgias Chat
Swym Wishlist
Timex US logo

Timex US

πŸ‡ΊπŸ‡Έtimex.com

Timex, the iconic American watch brand founded in 1854, offers a wide range of timepieces for men and women. With 5M-20M monthly visitors and a strong social media presence (533k+ Instagram followers), Timex leverages Shopify Plus and a robust tech stack including Klaviyo for email marketing, Gorgias Chat for customer support, and advanced tracking via Google Analytics 4 and Meta Pixel.

10M Visits
Klaviyo
Gorgias Chat
Klarna
Steve Madden logo

Steve Madden

πŸ‡ΊπŸ‡Έstevemadden.com

Steve Madden is a leading fashion retailer with an estimated 10M+ monthly visitors. The store runs a sophisticated tech stack including Yotpo Reviews, Attentive, and Gorgias Chat. It leverages multiple pixels for advanced advertising and analytics.

10M Visits
Yotpo Reviews
Attentive
Gorgias Chat
ColourPop logo

ColourPop

πŸ‡ΊπŸ‡Έcolourpop.com

ColourPop is a leading direct-to-consumer beauty brand offering affordable, trend-driven cosmetics with an estimated 10M monthly visitors fueled by 11.6M social followers. The store leverages a custom Colourpop theme, enterprise signals, and 7 apps including Klaviyo and Attentive for marketing, Gorgias Chat for support, and Klarna for payments. It features robust tracking with Google Analytics 4, Google Ads pixels, and Google Tag Manager.

10M Visits
Klaviyo
Attentive
Gorgias Chat
Floyd Home logo

Floyd Home

πŸ‡ΊπŸ‡Έfloydhome.com

Floyd is a direct-to-consumer furniture brand with an estimated 750k monthly visitors. The store uses a custom HH Floyd theme and a robust marketing stack including Klaviyo, Gorgias Chat, and extensive tracking pixels like Meta and GA4.

500k Visits
Klaviyo
Gorgias Chat
Klarna
Cozy Earth logo

Cozy Earth

πŸ‡ΊπŸ‡Έcozyearth.com

Cozy Earth is a premium bedding and loungewear brand with an estimated 750k monthly visitors. The store leverages a robust tech stack including Klaviyo, Attentive, and Okendo Reviews, all managed via Google Tag Manager for advanced tracking.

3M Visits
Okendo Reviews
Klaviyo
Attentive
Tushy logo

Tushy

πŸ‡ΊπŸ‡Έhellotushy.com

TUSHY is a modern bidet company with an estimated 750k monthly visitors. The store uses a custom Focal theme and a robust tech stack including Klaviyo, Okendo Reviews, and 10 tracked pixels for advanced marketing.

100k Visits
Okendo Reviews
Klaviyo
Gorgias Chat
Astrid & Miyu logo

Astrid & Miyu

πŸ‡¬πŸ‡§astridandmiyu.com

Astrid & Miyu is a contemporary jewelry brand specializing in ear piercings, stackable rings, and celestial-inspired pieces. With 1M-5M monthly visitors and a strong social media presence (635k+ followers on Instagram), they leverage Shopify Plus and a robust tech stack including Yotpo Reviews, Okendo Reviews, Attentive, Gorgias Chat, and Google Analytics 4 for an optimized customer experience.

500k Visits
Yotpo Reviews
Okendo Reviews
Attentive
Bed Threads logo

Bed Threads

πŸ‡¦πŸ‡Ίbedthreads.com.au

Bed Threads is a leading Australian home & garden brand specializing in 100% organic linen bedding and decor. With 1M-5M monthly visitors and a strong social presence (553k+ Instagram followers), they leverage Shopify Plus and a robust tech stack including Okendo Reviews, Klaviyo for email marketing, and Gorgias Chat for customer support. Their tracking setup includes Meta Pixel, TikTok Pixel, and Google Analytics 4.

3M Visits
Okendo Reviews
Klaviyo
Gorgias Chat
Medterra logo

Medterra

πŸ‡ΊπŸ‡Έmedterracbd.com

Medterra is a leading CBD wellness brand offering oils, capsules, and topicals to over 50K-200K monthly visitors. Built on Shopify Plus with a custom theme, they leverage enterprise tools including Klaviyo for email marketing, Gorgias for support, and Yotpo for reviews. Their robust tech stack features Meta Pixel, Google Analytics 4, and Tapcart for mobile optimization.

100k Visits
Yotpo Reviews
Okendo Reviews
Klaviyo
Kin Euphorics logo

Kin Euphorics

πŸ‡ΊπŸ‡Έkineuphorics.com

Kin Euphorics is a Shopify store offering non-alcoholic alternative drinks and spirits, attracting an estimated 750k monthly visitors. The site uses a Debut theme and integrates apps like Yotpo Reviews, Klaviyo, and Afterpay, with robust tracking via Meta Pixel, Google Analytics 4, and GTM.

100k Visits
Yotpo Reviews
Okendo Reviews
Klaviyo

Gorgias Chat Insights

Usage statistics across 349+ stores

Updated Apr 2026

Stores by Scale

Enterprise
8%
Mid-Market
90%
Growth
2%

Key Features

Live chat widgetUnified inboxShopify integrationAutomation and macrosOrder managementRevenue trackingSocial media integrationPerformance analytics

About Gorgias Chat

Gorgias is a helpdesk and live chat platform built specifically for ecommerce brands. It centralizes customer conversations from email, chat, phone, and social media into one platform, with deep Shopify integration allowing agents to view order details, process refunds, and manage subscriptions directly from the helpdesk.

Pricing: From $10/mo for Starter plan

Frequently Asked Questions

Common questions about Gorgias Chat

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